Manage your billing information
Table of Contents
Introduction
From the customer billing portal you can:
- Edit your billing information (like name, address, phone, etc)
- Edite your payment method
- View and download your previous invoices
- Cancel your subscription
Connecting to the portal
Get an access link
- To manage your payment method or billing information, navigate to the payment page under account settings and click on the “Edit billing information” button.
- Enter the account’s owner email address
Important: To connect to the customer billing portal, you need to user the RapidBar account owner’s email address. This is the address that you used at the time of subscription.
- You’ll receive a connection link in your inbox within 5 minutes. If you don’t receive the link:
- Make sure you are using the owner’s email address and inbox
- Check your spam folder
Edit your billing information
After clicking the link in your inbox, you will be redirected to our partner (Stripe) secure payment portal where you can edit all your billing related information including the payment method.
